HURRICANE PREPARATIONS INFORMATION

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Water and Sewer Services

Water and Sewer Services

The Town of Carolina Beach provides water and sewer services to homes and businesses located in the town limits of Carolina Beach.

The Utility Billing and Customer Service department is responsible for utility billing, cash receipts and management as well as many other functions.  We are committed to providing accurate, professional and efficient services to the citizens of Carolina Beach. 
 Please contact us to set up or make changes to water, sewer, and trash/recycling services.

 EmilyWhitley  RachelShelton
Emily Whitley
Senior Customer Service Billing Rep
910-458-2983
Rachel Shelton
Billing/Customer Service Rep
910-458-4821

 


For questions or concerns please contact Customer Service. 

Email: [email protected] 
(Emails will be answered within 24 business hours)

or call during normal business hours (910) 458-2983 or (910) 458-4821
(Monday-Friday 8:00am to 5:00pm)
Fax: (910) 458-2997

For Water/Sewer emergencies after normal business hours, please contact 911 or (910) 465-0376.