CodeRED Community Notifications

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The Town of Carolina Beach and the Carolina Beach Police Department have engaged the CodeRED Community Notification System and CodeRED Weather Warning service to help disseminate important and/or critical information to our citizens regarding hurricanes and other hazardous weather conditions, flooding, bridge closures, road closures, accidents, evacuations, etc.

Signing up for CodeRED Alerts is free…it’s also a very important tool to keep you informed of emergency situations in our community.

CodeRED FAQs

What is CodeRED® and is it used for?

CodeRED® is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses by telephone, text message, e-mail and social media of time-sensitive information, emergencies or urgent notifications. The system can reach hundreds of thousands of individuals in minutes to ensure information such as evacuation notices, missing persons, inclement weather advisories and more are quickly shared.

When will CodeRED® be used?

Any message regarding the safety of our residents and community will be disseminated using CodeRED®. We will also send out alerts via phone, text, e-mail and social media in a variety of situations including severe weather, fires, water main breaks, alerts concerning a missing child or adult, road closings, traffic alerts, law enforcement emergencies, hazardous material spills – in short, any and all emergencies and community alerts.

Why is CodeRED® important to me?

CodeRED® is an additional measure of safety the Carolina Beach Council and Town Administration believe all of our residents need and deserve. If power goes out, you may not be able to depend upon radio and TV. However, because telephone lines are self-powered, the Town can continue to keep you informed through messages delivered by CodeRED®.

Even if you have power, CodeRED® will probably be able to reach you with important information faster than TV and radio stations can put it on the air. That's because CodeRED® is a direct connection between you and the Town of Carolina Beach.

Do I have to sign up to receive CodeRED® emergency calls?

How do I sign up for CodeRED®?

Is there a cost to register for CodeRED®?

Can I register more than one phone number or e-mail for my address?

What do I do if my telephone number or email changes?

If you set up a managed account when first signing up for CodeRed, you can login and make the changes needed yourself.

If you registered your infomration without setting up an account, just call the customer service telephone number, 1-866-939-0911, option 2; the representative can make any changes needed for you.

No matter which method you use to update your information, just make sure your contact data is correct to ensure you will continue receiving these valuable notifications.

What do I do if I receive a CodeRED® message?

What if I miss a CodeRED® phone call?

I have a cordless phone, and it does not work when the power goes out. How is the Town going to be able to contact me?

There are two ways you can continue to receive telephone messages from the City through CodeRED®:

Make sure you have at least one working corded telephone – and be sure to turn the ringer on.
The CodeRED® "Community Notification Enrollment" form gives you the option of filling in both a primary phone number and an alternate phone number. Cell phones and/or work phone numbers can be entered as alternatives. Both your primary and your alternative phone numbers will be contacted.

What is the CodeRED® Mobile Alert app?

CodeRED® offers a mobile app for Android and iPhone devices. Residents and business owners are encouraged to download the free app to receive alerts based on the geo-location of your phone. As you travel throughout other CodeRED® communities, you can receive important alerts that include community, emergency and severe weather information. To download the CodeRED® Mobile Alert app, visit Goggle Play or the App Store.