OUR MISSION

In the spirit of service, the Carolina Beach Police Department exists to serve and protect our community members, reduce victimization and promote safety with care and professionalism.

INTERNAL AFFAIRS

Internal Affairs serves as a foundation for building transparency, accountability and public trust within the community. Internal Affairs investigators strive to exemplify the highest standards of fairness, objectivity and professionalism.

Assigned supervisory personnel will uphold the integrity of the Carolina Beach Police Department by conducting unbiased, thorough investigations of alleged employee misconduct while seeking the truth, safeguarding rights and ensuring all persons involved are treated with dignity and respect.

COMPLAINT POLICY

The Carolina Beach Police Department is committed to providing quality service to all individuals in the Town of Carolina Beach. Our work impacts the quality of life in our community. All employees are sworn to uphold the Department's mandates on ethical behavior, rules, policies, directives, and orders as well as all town, state, and federal laws that relate to their employment.

COMPLAINT PROCEDURE

The citizen complaint system is designed to provide people with a way to express their concerns about police service. This system provides a fair, factual, and objective review of an individual's concern. Upon completion of the review, the complainant will receive notification of a final disposition. (NOTE:  Complaints about the underlying reason for a traffic citation or criminal arrest must be resolved by the court and cannot be investigated as a complaint against a Police employee.)

FILING A COMPLAINT

All complaints will be accepted by Internal Affairs and can be received in person, by mail/email, or by telephone. You can access an official Citizen Complaint Form by clicking this link. The form can be submitted via email, mail, or in person. 

• In person or via letter:
  Carolina Beach Police Department
  1121 N. Lake Park Blvd.
  Carolina Beach, NC  28428

• Via email:
  CBPD@carolinabeach.org
  
  
• Via telephone:
  910-458-2540, ext. 288